What is Production Management? Funtions, Importance

In the dynamic realm of business, the role of production and operations management is a critical pillar in driving efficiency and success. At the heart of this domain lies the core discipline of production management functions, forming the backbone of well-organised and optimised production processes.

Understanding the importance of production management functions is indispensable for businesses seeking to excel in today’s competitive landscape. In this blog, we will delve into the core aspects of production management functions and discover how they contribute significantly to the success of businesses. 

If you’re passionate about understanding the essential production and operations management functions, pursuing an MBA from GGU can be your stepping stone. 

Production Management: Definition and Functions 

Production management functions are the foundation of a well-structured and prosperous production process. It involves strategically planning, coordinating, and organising resources and processes to produce goods or provide services efficiently. 

It encompasses a range of tasks such as:

  • Scheduling production
  • Managing inventory
  • Ensuring quality control
  • Coordinating the workforce and equipment.

The ultimate objective of production management is to maximise productivity, minimise costs, and uphold product or service quality. By effectively implementing production management functions, businesses can:

  • Streamline operations
  • Reduce waste
  • Enhance efficiency
  • Meet customer demands promptly

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Production and Operations Management Functions

POM or Production and Operations Management functions ensure the smooth and efficient execution of manufacturing processes and service delivery within organisations. Some of the crucial functions of POM include:

  • Planning production schedules and workflows for timely delivery
  • Inventory management to maintain optimal stock levels and prevent shortages
  • Implementing stringent quality control measures to uphold product/service standards
  • Coordinating the workforce and equipment to enhance overall efficiency
  • Ensuring regular maintenance of machinery and equipment for uninterrupted operations
  • Analysing and optimising production processes for continuous improvement
  • Efficiently managing the supply chain to ensure timely procurement of raw materials and components
  • Developing and employing strategies for waste reduction and resource optimisation
  • Forecasting demand and adjusting production levels accordingly
  • Monitoring and evaluating key performance indicators (KPIs) to facilitate progress tracking and identify opportunities for improvement

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Taking up an MBA from Liverpool Business School can provide valuable insights and expertise to further excel in Production and Operations Management (POM). 

Role of Product and Operations Management

Product and Operations Management (POM) encompasses many essential functions that drive the production process and service delivery. Let us look at some of the diverse roles of POM or Product and Operations Management:-

Selecting Product and Design

POM involves meticulous market research and customer analysis to identify viable product opportunities that align with market demands. Collaborating with designers and engineers, the management team creates innovative and customer-centric product designs, ensuring they are functional and visually appealing.

Controlling and Managing Production

Effectively managing production processes is critical for maintaining smooth operations and meeting quality standards. POM experts develop production schedules, optimise resource allocation, and implement quality control measures to achieve consistent and efficient output. They also monitor production activities to identify areas for improvement and enhance overall productivity.

Maintaining and Replacing Machines

Ensuring the reliability of machinery and equipment is essential for uninterrupted production. POM oversees regular maintenance to prevent unexpected breakdowns and reduce downtime. 

Additionally, the management team assesses machine performance and makes informed decisions about replacing outdated or inefficient equipment with newer and more advanced alternatives to improve overall efficiency.

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Importance and Functions of Production and Operations Management

Production and Operations Management (POM) ensures the efficient conversion of inputs into desired outputs by streamlining operations, optimising resource allocation, and enhancing overall productivity. The primary goal of POM is to maximise the efficiency and effectiveness of production processes, leading to improved quality, reduced costs, and enhanced customer satisfaction. 

Efficient use of resources and capital

One of the fundamental objectives of POM is to ensure the optimal utilisation of capital and resources within a company. POM professionals can minimise wastage and eliminate inefficiencies by carefully analysing production processes, identifying bottlenecks, and implementing streamlined procedures.

This translates into cost savings, as companies can produce more output with the same level of resources, thereby maximising their return on investment. Moreover, efficient use of capital and resources also contributes to environmental sustainability by reducing the ecological footprint of operations.

Staying ahead of competitors

The modern-day business landscape is fiercely competitive. Hence, gaining a competitive edge is crucial for the long-term success of any organisation. Effective POM helps businesses stay ahead of their competitors by:

  • Enhancing their production capabilities
  • Responding quickly to changing market demands
  • Adapting to industry trends
  • Optimising production processes
  • Minimising lead times
  • Ensuring consistent quality

A well-managed production and operations strategy can increase market share, enhance customer loyalty, and lead to greater profitability.

Reduces the potential of product failures

Product failures can have severe consequences for a company, leading to financial losses, damage to brand reputation, and a decline in consumer trust. Production and Operations Management functions (POM) significantly reduce the risk of product failures by implementing stringent quality control measures, adhering to industry standards, and conducting thorough testing throughout the production lifecycle. 

POM helps build customer confidence, foster brand loyalty, and ensure sustained market success by maintaining high product quality and reliability.

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Production and Operations Management Examples

Production and Operations Management (POM) is a multidimensional field covering various industries and processes. Here are some examples of how POM principles are applied in different sectors:

  • Manufacturing Industry: In the manufacturing sector, POM plays a central role in ensuring the efficient and cost-effective manufacturing of goods. For instance, a car manufacturing company may use POM techniques to streamline assembly line operations, reduce production cycle times, and improve quality control measures. By implementing just-in-time inventory management, they can minimise inventory holding costs while maintaining sufficient stock levels to meet customer demands.
  • Healthcare Sector: In hospitals and healthcare facilities, POM is used to optimise patient flow, manage medical resources, and improve overall service delivery. Hospitals can reduce patient waiting times by implementing efficient scheduling and resource allocation systems, optimise medical equipment utilisation, and enhance the overall patient experience.
  • Supply Chain Management: POM principles are extensively applied in supply chain management to ensure the smooth flow of goods and services from suppliers to customers. An e-commerce company may use POM techniques to manage inventory levels, track product shipments, and coordinate delivery logistics, leading to faster and more reliable order fulfilment.

Risks of Poor Production Management

Poor production management can lead to various risks significantly impacting a company’s performance and overall success. Some of the critical risks associated with inadequate production management include:

  • Reduced productivity and efficiency
  • Increased operational costs and resource wastage
  • Poor product quality and defective outputs
  • Supply chain disruptions and delays in receiving raw materials
  • Inconsistent delivery schedules and dissatisfied customers
  • Damaged brand reputation and loss of market competitiveness
  • Potential legal and regulatory compliance issues
  • Increased workplace accidents and safety hazards
  • Inability to meet customer demands and lost business opportunities
  • A decline in employee morale and motivation, leading to higher turnover rates

Role of Technology in Production and Operations Management 

The role of technology in Production and Operations Management (POM) is paramount, as it has significantly transformed how businesses plan, execute, and control their production processes.

  • Automation and Robotics: Advanced automation and robotics systems have revolutionised manufacturing processes. Robots can perform repetitive tasks precisely and consistently, reducing human errors and increasing production speed. 
  • Data Analytics and Predictive Modelling: Technology allows businesses to gather vast amounts of data from various sources, such as production lines, supply chains, and customer interactions. By leveraging data analytics and predictive modelling, companies can make informed decisions, anticipate demand fluctuations, and optimise resource allocation.
  • Inventory Management Systems: Technology has facilitated the implementation of sophisticated inventory management systems. These systems use real-time data to track inventory levels, optimise stock levels, and reduce carrying costs while ensuring products are available when needed.
  • Supply Chain Integration: Technology enables seamless integration and coordination throughout the supply chain. By employing Enterprise Resource Planning (ERP) systems, companies can monitor inventory levels, track shipments, and collaborate with suppliers and distributors, resulting in smoother operations and better customer service.
  • Cloud Computing and Connectivity: Cloud-based solutions enable real-time communication and collaboration across departments and locations. This promotes better coordination between production teams, enhances decision-making, and allows remote access to critical production data.
  • Internet of Things (IoT): IoT devices and sensors can be integrated into production equipment and machinery to collect real-time data on performance and maintenance needs. Predictive maintenance based on IoT data can prevent breakdowns and minimise downtime, thus maximising production efficiency.
  • Additive Manufacturing (3D Printing): 3D printing technology has revolutionised production processes, allowing rapid prototyping, customisation, and reduced reliance on traditional manufacturing methods. 
  • Quality Control and Traceability: Technology enables the implementation of sophisticated quality control systems, ensuring products meet stringent standards. 
  • Simulation and Optimisation: Production simulation tools allow businesses to test various scenarios virtually, which helps in identifying potential bottlenecks, optimising processes, and reducing the risk of costly mistakes.

Production and Operations Management Skills

Effective Production and Operations Management functions(POM) demand the following set of skills to ensure smooth and efficient operations:

  • Organisational skills: Ability to efficiently coordinate resources, tasks, and processes to achieve production goals.
  • Analytical and problem-solving skills: Capacity to analyse data, identify issues, and devise practical solutions for production challenges.
  • Technical knowledge: A solid understanding of manufacturing processes, production technologies, and relevant software tools
  • Communication skills: Effective communication with teams, suppliers, and management to ensure clarity and alignment.
  • Leadership and team management: Strong leadership qualities to guide and motivate production teams effectively.
  • Time management: Skill to prioritise tasks and manage schedules for timely production delivery.
  • Quality management: Ensuring product quality through quality control measures and continuous improvement.
  • Financial management: Knowledge of cost structures, budgeting, and cost optimisation for efficient production.
  • Supply Chain Management: Coordinating with suppliers and distributors to facilitate smooth operations.
  • Adaptability: Flexibility to handle changes and challenges in dynamic production environments.
  • Risk management: Identifying and mitigating potential risks in production processes.
  • Continuous improvement mindset: Embracing a culture of ongoing improvement to enhance productivity and efficiency


Production Management functions are the backbone of efficient and streamlined operations in any organisation, encompassing various functions to ensure the optimal utilisation of resources and the delivery of high-quality products and services. Its importance lies in its ability to enhance productivity, reduce costs, and gain a competitive edge in the market.

If you aspire to be a leader in production and operations management (POM) and want to advance your career to new heights, consider enrolling in the MBA from Deakin Business School offered by upGrad. 

What are the key responsibilities and functions of production and operations management?

Production and operations management's essential functions and responsibilities include planning, organising, coordinating, and controlling production processes to ensure efficient resource utilisation and timely delivery of products or services.

What is the role of technology in production and operations management?

Technology plays a significant role in production and operations management by enabling automation, data analytics, supply chain integration, and improved quality control, leading to enhanced efficiency and productivity.

What is the role of production and operations management in an organisation?

Optimising production processes, streamlining operations, and ensuring that resources are used effectively to achieve organisational goals are the critical roles that production and operations management play in an organisation.

What are the importance and functions of production and operations management in an organisation?

The importance of production and operations management lies in its ability to maximise efficiency, minimise costs, ensure product quality, and maintain a competitive advantage, with main functions involving demand forecasting, inventory management, scheduling, and quality control.

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